Frequently Asked Questions
What size do I order for my dog?
-Typically, all listings should have a size chart either listed in the item description or photo gallery.
Does JBC accept returns?
-Currently at this time, we do not accept returns. All sales are final. However, we do accept even exchanges and refunds if your item is damaged.
How long is shipping?
-If your item is coming directly from us in New Jersey, shipping varies from 3-5 days. If you would like your order to ship faster, please choose "Priority" shipping at checkout.
-If your item is shipping from our production partner, it can take up to 1-3 weeks to arrive.
I have a discount code. Where do I enter it?
-Discount codes are entered at checkout on right side of the page under "Discount code".
I love your items, can you do a custom order?
-Yes, we do custom orders all the time. If you would like your own custom order. Please DM us via Instagram @jerseybordercollars or you can email us, firstname.lastname@example.org